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Reviews

We aim to offer the best possible service here at SCC. We are proud of our 5 Star Customer Reviews, these are approved and reviewed by Auto Trader. (2017 Auto Trader Customer Choice Award Finalist!)

Recently bought our new family car from Severnside. Found the service we received great. Chris and Sam were so friendly and helpful. Will definitely visit again  when looking for a car in the future!

Natalie

I came to the garage Saturday to pick up my Audi a1 Greg helped me understand everything that was happening he made me and my family feel extremely welcome and  never pushed us once into buying the car I felt really relaxed and I am extremely happy with the service Greg provided and would highly recommend this garage !

Brooke

Was an issue with spare key when picking up car which Salesman Greg assured me would be sorted... As promised an Audi specialist was sent to my address to repro gram key... Great after sales service!!

Gareth

A top experience buying an amazing car.. stress free, very helpful and will 100% use again! 

Aaron

A top experience buying an amazing car.. stress free, very helpful and will 100% use again! 

Aaron

Both Chris and Sam were lovely, not pushy like your typical garages. Phoned Chris a couple of times and was always willing to help. Friendly and professional se rvice which we will use again. Felt at ease from the moment we went there. Will highly recommend!

Ieuan

More than 5* experience Thank you for Sam and Chris for the excellent service on the purchase of my R32. Glad we travelled the 250 miles round trip, well wort h it in the end. No pressure sales technique, felt confident and very helpful. Made welcome by a very professional couple. See you soon when I come to pick it up. Many-many thanks.

Martin Milligan

Excellent service from both Chris and Samantha from start to finish and it has been a pleasure dealing with both of them. They are so cheerful and upbeat and  this is a great asset to their Company which I hope will thrive for many years. I will be calling Chris in a minute to ask a question and know that I will be greeted by that cheerful Welsh accent. The delivery driver they use, Jamie, is also a lovely guy and is also an asset to them. Keep up the good work.

BRIAN PARNELL

Recently bought a VW polo from Sam and Chris and the service we were provided with was excellent. Would highly recommend . Many thanks . Diolch yn fawr .  

Elen Thomas

I have just bought a lovely Kia from this company and can highly recommend the service they provided. Sam and Chris were very professional and helpful., not pu shy at all. They are very friendly and would definitively recommended to family and friends.

Daphne

So happy I chose to purchase my new car through this husband and wife run business. No pushy sales men, no added hidden deals, just an honest helpful and kind c ouple with amazing prices! Love my new A1!

Annabelle

Very happy with the car and the service. Thanks.  

Jane

Great no pressure service offered by Severnside. Sam & Chris were extremely helpful & it was a pleasure buying a car from them. I would definitely recommend. Th anks both!

James Davies

Sam and Chris provided me with the most exceptional customer service and a great car to match. I couldn't recommend them more highly! Thanks Sam and Chris! 

K Haylock

I am returning customer of Severnside having has such an excellent experience with them in the past. And that experience hasn't changed. I am now the proud owne r of a Mini Clubman which drives like a dream. High spec, sparkly clean and a fantastic price. I would highly recommend Severnside - their passion for cars and customer service is great to see. Thanks so much again.

K Haylock

Absolutely Amazing! Chris and Sam were fantastic from the moment we stepped into the showroom. I am completely in love with my new car. They’re patience  and effort was second to none. They were very friendly, helpful and not pushy in anyway. Would recommend to anyone and would definitely buy from them again. Thank you so much Chris and Sam!

C Reeves

Absolutely amazing service from start to finish with Chris and Sam. Not pushy in any way what so ever and the price you see is the price you pay. No hidden extr as. Even taxed the car for us while we waited. Highly recommend this company. Shall be keeping an eye out now for a car for my husband. Keep up the good work guys!!

C Lewis

Just wanted to say how thrilled I am with my new VW Golf. First impressions count, Chris and Sam both filled me with confidence as soon as I walked into the sho wroom. Their service and knowledge is second to none and I will highly recommend the company. If it's quality and service you that you want, this is the place to go. Thanks

L Ayling

First class people and cars Sam and Chris are a credit to the trade just bought a golf gt tdi from them would highly recommend 

G Rees

Did a 400 mile around trip to see one of their cars for sale. Really impressed with the service and cannot recommend them highly enough. No pushy, arrogant sa les talk either - treat you well. If you see a car threy have for sale and you like it, definately make a visit

D McGregor

Both Chris & Sam were very helpful with our purchase; we weren't put under any salesmanship pressure and the whole experience was very relaxed. We were offered  additional add ons but again no pressure to purchase. Chris was very knowledgeable with good advice. The unit is very clean and tidy with a professional couple running it. Our family were made very welcome and we would recommend Severnside Car Company to our friends.

M Davies

I bought a car recently from Severnside Car Company, Chris and Sam made it a very welcoming and friendly experience,hassle free and no pressure. Definitely reco mmended.

L Charnely

We found Severnside Car Company Limited outstandingly professional from the first telephone call that was made. On visiting the showroom, they were welcoming an d offered refreshments immediately. The company is run by a husband and wife team and its shows that they individually have qualities and expertise, that come together to provide an excellent working team. The purchase of the new vehicle was straightforward, assisted by the fact that each stage was explained in detail and the final paperwork was completed without any complications. We would thoroughly recommend this company to any others looking for a smooth transition of vehicle ownership.

R Bowden

Can't say how happy we are with the van. Chris and Sam went beyond the call of duty. It took me over six months to find the van where I was willing make such a  substantial purchase.They made us comfortable in making the almost 300 mile round trip to collect the van and continued to be approachable and helpful throughout the process. I couldn't recommend Severside Car Company enough. They have been fantastic and absolutely love our van which we purchased from them. I wish them every success for the future. It's thoughy deserved and they should be very proud of the personal service that they provide. Thank you - The Graves Family

M Graves

After speaking to Chris about my car which I wanted to trade in I had no hesitation to drive from Cornwall all the way to Wales. I was made to feel very welcome  by Chris and Sam on arrival and they treated my old car with respect and gave me a fair trade in price which made our transaction a pleasure and I would happily deal with this company again. They have a great facility and provide an excellent service, the customer service skills are the best I have ever had from a car sales garage. If you need a new car give them a call and I'm sure they will help. Well worth traveling to.

J Murray

From the first point of contact Chris & Sam were fully committed to providing a friendly, professional & personal service. There was no hard sell & I felt that  they provided nothing but support to facilitate a successful outcome for myself above just making a sale. They provide confidence by including a full RAC check on each vehicle along with 3 Months breakdown cover as part of their commitment to customer satisfaction. I would highly recommend them & would certainly buy from them again in the future.

M Robertson

Absolutely superb!! Friendly, accommodating and great follow up service too!! Will definitely go back there in the future for any of my vehicles. 

S Bentley

Very pleasant experience from initial point of contact to actual completion of purchase and driving away from their premises. Both Chris and Sam were very helpf ul, professional, friendly and did their utmost to try and ensure that I could drive away knowing that I had received a fair price for my trade-in and the car purchased from them was not only of a very high quality but also at a highly competitive price. As someone with 28 years sales experience in the Motor Trade I feel that I am as qualified as anyone to be able to give an accurate and honest assessment of this car dealership, and I would strongly advise that if you were to have an interest in any of the vehicles this dealer has for sale, do not have any hesitation to give them a call and if you do have a deal with them, you will have no regrets!

B Bartholomew

Bought an Audi A3 last month from the Severnside car company and I'm really happy with the purchase. Sam and Chris are great people to work with. They picked me  up from the railway station for the viewing and very patiently addressed all questions and concerns. They were very frank and transparent through the purchase and unlike most other car dealers I visited. A refreshing change which significantly reduced the stress of the purchase. Sam and Chris would be my first call if I need to make another purchase in the future.

B Chandra

Found Severnside Car Company through Autotrader and decided to take a chance and call in to their showroom. We are very glad that we did. From the very first mi nute we met Chris and Sam we felt at ease with their warm and friendly approach. After going for a test drive we knew that we had found the right vehicle for us and that we were buying from the right place. Thanks guys.

K Fethney

The service was superb, they were a pleasure to deal with and made buying a car a nice experience, no pressure and nothing pushed onto you which you wouldn't wa nt, unlike many other car sale companies.

D Griffiths

Great service from this small independent dealer.Im happy to recommend and would do business with this team again .Thank You! 

R Knight

Very helpful people nothing was a problem for them I'd buy a car from them again and again 

K Hawes

Very helpful not pressured great showroom very professional 

S Collins

great service no pressure husband and wife team selling quality cars Went the extra mile to ensure I was happy Well worth traveling to this dealer 

S Hodge

I was absolutely delighted to be able to buy a car from Sam and Chris. From the moment I spoke to them on the telephone I felt at home with them. The test drive  they provided was extremely comprehensive and I was sold. I'd gladly come back to these guys for an upgrade in future. At no point did I feel like they were hiding anything or overselling the car to me. They were clear on all aspects of the purchase and I drove away the happy owner of my now motor. Thanks guys!

K Nel

Chris puts my faith back in the "car dealer human race". No pressure, no smoke screen ,no shocks or surprises. A pleasure to do business with. The companys frie ndly and direct attitude towards potential customer sales is what made me have my 1st purchase with them.They went just that bit further for me. which in my book speaks volumes.Chris has a keen eye for quality used vehicles. Im over the moon with my one owner low mileage car. I wish them all the best for the future.

H Kozlowski

Looked long and hard to find this car . Lots about , but this on paper was the best example and value I'd seen. Spoke with Chris and he was happy to answer all  questions honestly and thoroughly. I had to travel over 6 and half hours to get this car so was putting a lot of trust into what he had told me about the car. When I arrived Chris was there at the train station to greet me and took me to his showroom where the car was ready and in the exact condition promised . All paperwork matched up ( receipts etc) . Both him and Samantha made me feel very welcome friendly service from start to finish . Overall a very friendly , honest and quality car dealership ( my Mrs loves it ) thanks guys

J Ward

What a fabulous couple to deal with, the cars they had in their showroom were of excellent quality and great showroom condition. Had refreshments on arrival whi ch were very welcome. They went out of their way to be helpful and there was no pressure selling as you find with some large companies and even delivered my car for me. Will definitely be in touch next time I am looking to change my car. Excellent service would highly recommend them to everybody.

K Jones

The guys at Severnside Car Company gave me a truly brilliant buying experience with a car that was just less than I could have paid elsewhere for such a stunnin g car. Buying from Severnside was a breath of fresh air. The staff are incredibly friendly and helpful - they clearly have a love for cars and know what they're talking about, which filled me with loads of confidence throughout the buying process. The Audi A5 Sportback I'm driving is in brilliant condition and drives like a dream. Whats more, I can drive it with confidence knowing that it's had an MOT, full service and that any small niggles (like new tyres being needed) were fixed before I drove away. Would definitely recommend them to others.

S Jones

Having had bad experience else where, me and my partner decided to purchase our next car with Severn Side and we are so glad we did. Great experience all round!  Would reccommend them to anyone. It is nice to deal with a company that actually cares about their customers.

Nicole Davies

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