Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Steve Chivers

Recently bought a VW Polo. Connor was really helpful and we had a great service. Actually a pleasant experience, unlike some other garages we'd visited. Would definitely recommend. The car is going well too.

Rhys Beasley

Amazing service by this garage. Fast response and kept me up to date with everything regarding car. I would definitely recommend this garage. Workers are all friendly and reliable
Thank you

lisa Parkinson

I have had my vehicle for 3 months and many miles now and all is still fantastic. Runs great, exactly as described. Very highly recommended service. Many thanks to Connor and the team.

Martin Pearce

Excellent professional service ,honest and straight forward no pressure would recommend with no hesitation

Angie Magee

Trustworthy team, competitive prices and no hard sell. Nothing is too much trouble for Connor. Made buying my mini a real old fashioned pleasure. Will use again 🥰

Neale Morgan

Excellent service and well looked after by Connor and the team.Would definitely recommend this company.

Kieron Mitchell

After like 5 other Dealerships I visited I eneded up in Severnside and have chosen my next car thanks to Ben. Very professional and friendly, he went above and beyond to help me find a car I would like.

Rhian Lewis

Recently purchased a car from these guys and they are fantastic. Ben has been so patient with us and has kept us informed throughout and he has have gone above and beyond to ensure the sale has run smoothly. All the vehicles on the showroom are in immaculate condition which shows hows passionate they are about their business and delivering the best service to their clients. We will be back in the near future to purchase another. Thank you all 😊

Finley Denley-Ansen

Excellent service

Sarah Owen

Amazing dealer, honestly felt like the cars were main dealer quality! We had a bad experience with a different dealership the week we bought this car and Severnside car company truly restored my faith! We bought a mini from Connor and was well looked after the whole way through, no pressure sales went through the car fully and the coffee is great! Genuinely a great dealership with quality cars! And so so happy with my mini I have driven away with no concerns at all. Definitely will buy again from here

Michael Palmer

Great showroom and people. Very well presented site with undercover viewing. Ben was great and my new Audi A4 is really nice.

Christine Skraburski

Really pleased with the car I purchased from Severside Car Co. No pressurised selling technique which as an older person I appreciated.

Rob H

There's a reason why the reviews are good here
Breath of fresh air, the ease of buying from this company. No pressure here, thanks to Chris, Sam, Connor and staff made the purchase of a new motor easy.

Laura Davies

Excellent company. Customer service was outstanding. Our purchase was very easy. Connor was really helpful and informative. Sorted everything out for us and we had our car within an hour. They have so many amazing cars check them out!

Pedro Fernandes Nery de Macieira

I wanted to share my experience with Severnside Car Company, where we recently purchased our second car. From start to finish, the service we received was nothing short of exceptional.

During the entire process, the staff at Severnside Car Company were attentive, knowledgeable, and went above and beyond to ensure that our needs were met. They provided thorough guidance during the test drive, taking the time to explain all the features and functionalities of the vehicle. Additionally, they assisted us with insurance matters, making the process seamless and stress-free.

Despite challenges faced by the dealership, including a recent incident involving a warehouse fire, they maintained a high standard of service to us, demonstrating their commitment to customer satisfaction.

Overall, our experience with Severnside Car Company was outstanding, and we are delighted with our purchase. We would like to extend our sincere appreciation to the entire team for their professionalism and exemplary customer service.

Thank you for a wonderful car-buying experience.

Iestyn Thomas

Great car and service. Would highly recommend.

Amy O'driscoll

Thank you Severnside! Connor was so accommodating and friendly on our visit. Very informative and patient - all has been well since the purchase of my new car and I couldn't be happier with it! So glad I found this car with an amazing spec at such a good price, thanks again! 😊

Callum Roddy

From start to finish the process was quick and easy . The car is in top condition and love it . Thanks Connor

Emily Meek

A Very honest and friendly company. So helpful and over the moon with my new car!
Exactly what I wanted and wouldn't have be possible without Severnside!
Thank you Connor and Chris!

Joanne Cottingham

Amazing customer service, myself and other family members have bought cars from severnside , would highly recommend

Sophie James

Had a very warming welcome, buying the car was a smooth process and Connor was super helpful with all my questions. Highly recommend.

Mark Jones

It was an absolute pleasure to deal with this company Conner made me feel very welcome and was polite and chatty all the way through the process and answered all of my questions with lots of knowledge would reckomend any one to go there if they are looking for polite and courtious gentlemen

Lee Parry

Don't Think It Gets Any Better Than These Guys In My Opinion. The Passion From Point Of Sale Right Through The Whole Process !!

From, Connor, Chris And Even The Valet Team Who Love What They Do And That's Selling Quality Used Cars.

First Bought A Car Five Years Ago And Now Back For A Stunning SQ5.

Thank You Guys As Always A Pleasure !!

Daniel Mark Davies-Hale

Having purchased a vehicle from severnside previously I am back to purchase another great Car which I'm very happy with.
Service was excellent and I'm looking forward to enjoy many more severnside motoring miles. Many thanks

Anthony Hudd

Great experience from start to finish 👍 spoke to Conner mid week regarding Audi Q3, Conner's description of the vehicle was exact 👍 he even took a extra video of the Audi and sent it to me, put a deposit on the vehicle and on collection day the car was looking stunning and ready to go, Conner went through all aspects of the vehicle and had all relevant paperwork ready 👍 a very smooth and professional process throughout 👍 and to top it all off he made myself and my brother a coffee which was to die for 👍😂 great garage, great atmosphere and Conner and his sales colleague were very polite, professional and very friendly 👍👍👍

Gavin Cuss

Would definitely recommend this dealer, very friendly service. Ben was a great help, he even helped me sort out transferring my private plate over to my new car. Would deal with this company again, will definitely be telling my friends and family, thanks again

Stuart

Good company no rush to buy a car they let you look at your own pace. When picked up my new to me car it was all clean and ready to go. They took details to put the road fund licence on vehicle which saved me doing it outside..
From looking to parting with money the transfer was made nice and easy. Would recommend severnside Car company.

Paul Bray

Great service from a local dealership

Emily Davies

Very welcoming straight away. All cars in amazing condition. Connor was great help. Overall great company to buy from :)

Grenville Shepard

From my first contact with Connor at Sevenside I found them to be polite, friendly and professional . At short notice I went to view the vehicle which was presented indoors not surrounded by other cars as you find at other car dealerships. I was left to view and test drive the vehicle without any of the usual salesman pressures. After agreeing a part exchange price for my old car Connor kept me updated as to when my new car would be ready to collect. On collection the car was well presented with all relevant paperwork completed. Thank you for a stress free experience.

Greg Ben

Being a salesman travelling all over UK I needed a reliable economical car.
After purchasing my BMW 320D Touring back in March I have done 21,000 miles with no issues and runs exactly the same as the day I drove it out of the showroom.
Big thanks to Chris, Connor and Ben who made the buying experience easy and stress free.
Anyone who is looking for a comprehensive buying experience, look these guys up 5*

Ben Lyes

Connor looked after me for my purchase of my A3, he could not have been better. Accommodating for the urgency of the deal and facilitating an easy hassle free transaction. even staying on a little late as public transport had delays. the car was better than described, and the showroom facilities are great. I couldn't recommend them enough !

James Jones

very friendly and helpfull from the first phone call.
the whole process was clear and easy, and i came away very happy with the quality of the car and the price.
would definately recomend.

Stephen Dance

Once again I have purchased a car from Severnside Car Company.
Every time I am dealt with extreme professionalism and NEVER put under pressure to buy.
Whenever we need to purchase a new vehicle I always attend Severnside first.
I would like to thank Conner, Ben and Chris for all their support and customer care throughout.

Donna Harris

Excellent service, both Conner and Ben lovely gentlemen very helpful.
Would highly recommend Severnside car sales.

Jordan Taylor

Amazing service all the way through, Connor was helpfully and guided me through the process. I can't recommend enough 5*

Charlotte Brown

I purchased a car from Severnside Car Company this weekend and have been so pleased with the service throughout. Connor couldn't have been more helpful. Communication was great. I would highly recommend to others and wouldn't hesitate to use them again in the future. Thanks again!

Nicola Black

Absolutely exceptional experience...
Connor and the team couldn't have been more helpful and friendly will definitely be recommending severnside car company to family and friends

Kevin

Purchased a car from severnside who have excellent cars . Very professional service from start to finish . Would definitely buy again off this company in the future

Michael

Very impressed with the service I received from chris and Sam , with no hesitation I'd buy another car from them .

sameer

Purchased a lovely Audi here. Very high spec. Chris was very helpful and made the purchase easy. Highly recommend to anyone.

Gareth Williams

Probably the best car buying experience I've ever had. These people are well worth a visit. Went in to see one car, came away having bought a different (more suitable) car. No hassle, no pressure, no hard sell. Would definitely recommend. Great service all round.

Paul Bassenger

A pleasant experience from start to finish. Even when additional work was identified it was completed without any fuss, resulting in a great car at a good price. Many thanks to Chris, Sam and Greg.

Emma Amelia Sutton

Could not fault Sam & Chris! Felt 'looked after' throughout the whole process. They really add such a personal touch, and really went above and beyond. They even had my car taxed ready for me. Love the new 500, and can't wait to get it out and on the road properly. Third time lucky right!? Would definitely recommend ☺️

Ricky Coleman

I couldn't fault Chris & Sam if I tried they deliver above & beyond customer service. an absolute pleasure to have picked up my TT which I snapped up for an absolute bargain yesterday no hassle no fuss and Chris already had the A/C ready on a boiling hot day ... you won't get that anywhere else. highly recommend to everyone thanks again both!

Abbie Jones

Buying my first car was a big deal for me, I wanted to get the best one I could find! Having visited Severnside Cars for the first time I was SO impressed and the service was great and helpful, not pushy at all! I had to go back and put a deposit down on the car of my dreams. Highly recommend I love my new car!! Sam and Chris are so kind and very knowledgeable! Thanks guys!

Chris Fox

Would have given 10 stars had they been available.
This is the best buying experience I have had in a long long time. Chris and Sam were professional. Polite. And listened. They were helpful and offered a range of solutions to make purchasing my new car effort less and above all stress less .WITH NO PRESSURE OR SALES TALK WHAT SO EVER.
THANK YOU GUYS
HIGHLY RECOMMENDED.

Jeremy Saculles

Customer service was friendly, helpful and put me at ease with all my inquiries and decision. The way they handled my call would make the six hour round trip from Luton worth it. Amazing and friendly people!!! Thank you.

Jennifer Smith

Thankyou Sam and Chris. Very friendly and helpful when purchasing our Volvo. We had been to a few places prior to this with very pushy and rude salespeople but at Severnside they were helpful and informative and we drove away with a car that day. So pleased with it so far. Thanks again :)

Jess Malin

I would confidently recommend Severnside in the future to anyone looking to buy a quality car. Samantha was brilliant to deal with from start to finish, always happy to answer any questions and provided more than enough information and advice. After not being able to collect the car I was offered a few helpful solutions to this and it was delivered to me, condition exactly as described on their website. Would definitely recommend to anyone looking for a more personal touch that you don't always get when buying a car. Thanks!

Alex Bayliss

Absolutely brilliant service. Only just picked my new Audi A3 up and in love with it already! No messing about, smoothest car purchase I've ever had. Would 100% recommend! Plus you get to meet the cutest little dog ever!

Dan McGregor

Did a 400 mile around trip to see one of their cars for sale. Really impressed with the service and cannot recommend them highly enough. No pushy, arrogant sales talk either - treat you well. If you see a car threy have for sale and you like it, definately make a visit

Josh Ellis

Very happy with the customer service and car purchased. Car purchased had minor issue which was rectified by customer services (Chris) within a day or two. Was also refreshing to go to a dealership and not be harassed by salespeople. Thanks Guys

Casey William Price

I am not usually one to write reviews but the impeccable service i received at Severnside Cars deserves sharing.
From start to finish both Chris and Sam were incredibly accommodating and welcoming. Both were very knowledgeable, you can tell that all the cars are hand picked and of the highest quality. Both have a passion for the used car trade and it really shows, at no point did i feel pressured into purchasing. Having purchased a vast array of used cars in the past i can hand on heart say no other used car dealer comes close to SSC. Both Chris and Sam went above and beyond the call of duty to deliver a service that is rivalled by none. If you would like to purchase a quality vehicle without feeling pressured SSC is for you. Thank you again guys and i look forward to dealing with you again in the future.

Kyle Devereaux Nel

Having been recommended to Severnside by a friend I was not disappointed at all. The service was fantastic and I am extremely happy with what I walked away with. Thank you Sam and Thank you Chris for being such genuinely lovely people!